They are supported by the service you don’t have to configure anything. If a price is offered it means that the service can deliver in the area.
Prices are transmitted by the service in real time. You can manipulate this price through the settings and even define a basket price from which delivery is free of charge. The Prestashop options in the carrier tab are not used to define them.
We set up this system of questions-answers based on the requests we receive precisely because to make evolve the documentation attached with the plugin is binding. This allows us to react more efficiently. However, we will be happy to answer you and then complete it.
Let’s talk about it! We’re always receptive to good ideas.
Yes, but not in the context of support, which only concerns the monitoring of the implementation and correction of bugs. If it is a micro adjustment we will of course help you, however if the work is more consequent we will propose you an estimate. Our hourly rate is 60 € without VAT per hour.
Not for the moment on Prestashop, we are thinking about integrating Prestashop’s warehouse management, this has not been asked for yet. You can still use different pickup point in MultiShop.
For WooCoomerce, this is possible with the Local Pickup Plus plugin available here : https://woocommerce.com/products/local-pickup-plus/
The support concerns only the available pickup points and the associated stocks, the proposed schedules respect those of our plugin however.
Yes, all our modules are multi-language and multi-shop compatible. Configurations may change for each shop.
For Stuart and Deliver.ee, you can also define a pickup point per eShop.
About Magic Redirect 301, you can define which redirections will be used by which eshop. Note that this is automatically done by the system when creating the rules, you will not have to manage the distribution of the rules yourself.
Regarding URL Rewriter (SEO, it supports each of the different eshops separately to avoid creating duplicates.
Lonelystock (Product Isolation) separates each product in the shops but the stocks being managed in a common way in Prestashop, times and quantities are managed together. We simply followed the usual Prestashop behaviour with regard to stocks.
Simple Sitemap is natively made to manage all the complexities of multi shop and multi language, even at the level of other plugins (blogs …) when it is possible of course.
There are three modes, one allows to manage the preparation time at the time of the order, a second allows to apply this to each store opening to avoid night orders impossible to respect. The last one applies the second mode only for D+1.
This module allows you to automate the management of the orders to the service. It manages the order taking and its complete follow-up. Once set up you don’t have to do anything special, everything will be managed and transmitted to the service (packages, schedules, locations…) then synchronized with Prestashop/WooCommerce.
The plugin first looks at which days are available and at which hours, then reduces the proposed hours according to the different rules given in the configuration (breaks, preparation time, management on D+0/1). The mode of preparation time is also important because it will affect differently for each day.
The plugin also applies a small default time margin to avoid problems of premature orders.
The manual mode allows you to retrieve the delivery options and the associated price without automatically launching the order on the service side. The service will not launch the delivery so you will have to validate it yourself.
This information is pre-filled in the back office of the order so that you can launch the order easily.
This may have several reasons:
– There is no price or delivery date available for this address.
– The service does not deliver to this address.
– The carrier associated with the module (see advanced tab) is not the right one. You just have to change it.
– The user display (“hook”) is not hung in the right place. This is quite rare on Prestashop, much less on WooCommerce where an option allows you to change it. This is very useful if you have a checkout plugin like WooFunnel.
– Your module is not connected to the service because your login is not the right one. This is normally indicated.
– You didn’t fill a payment card or your account is blocked. This is very rare.
The schedules are broken down by days, you can define daily schedules with breaks. Services start at 9 AM and end at 11 PM in general, although this varies from city to city.
You can also define adjustable preparation times according to the days.
Finally, an advanced mode allows you to stop/start offering same day orders from a certain time. This allows for example to avoid orders too early in the morning or at night that are impossible for you to manage.
You have to indicate the times following the 24:59 format, for example for 9h01 : 09:01
Ha this is unfortunate but certainly not insolvent. Could you clarify and describe a little bit what’s not working? Don’t hesitate to send us your back-office login and FTP (or SSH!) connection so that we can work more efficiently! Don’t hesitate to send us screenshots as well.
We generally answer within 24H working days, 48H during school holidays.
To contact us, please send us a message from the platform on which you purchased the product, so that we can easily centralize the requests and answer you as soon as possible.