Your product reservation time is too short! It should be a minimum of 25 minutes to ensure that customers arriving on the payment page have enough time to pay.
At this level, the time is reset to 0 on checkout to avoid any problems. There remains the case where a user takes a long time to pay on an external platform such as PayPal, which we have not yet found a solution for the moment although the problem is extremely rare. We insist on the fact that it is dangerous to use less than 25 minutes.
Products are counted in a separate database table from Prestashop. If the time limit is exceeded, they can be removed from the user basket.
Only users who have the product in their cart will be able to order them.
This module is very demanding and offers almost real time for each customer. There are options in the module to mitigate this. The option to disable stopwatches in the lists is by far the most efficient.
Yes, but this requires an implementation that we could not automate because Prestashop did not allow it. A guide is available with the line to add to do it in the module back office.
We set up this system of questions-answers based on the requests we receive precisely because to make evolve the documentation attached with the plugin is binding. This allows us to react more efficiently. However, we will be happy to answer you and then complete it.
Let’s talk about it! We’re always receptive to good ideas.
Yes, but not in the context of support, which only concerns the monitoring of the implementation and correction of bugs. If it is a micro adjustment we will of course help you, however if the work is more consequent we will propose you an estimate. Our hourly rate is 60 € without VAT per hour.
Yes, all our modules are multi-language and multi-shop compatible. Configurations may change for each shop.
For Stuart and Deliver.ee, you can also define a pickup point per eShop.
About Magic Redirect 301, you can define which redirections will be used by which eshop. Note that this is automatically done by the system when creating the rules, you will not have to manage the distribution of the rules yourself.
Regarding URL Rewriter (SEO, it supports each of the different eshops separately to avoid creating duplicates.
Lonelystock (Product Isolation) separates each product in the shops but the stocks being managed in a common way in Prestashop, times and quantities are managed together. We simply followed the usual Prestashop behaviour with regard to stocks.
Simple Sitemap is natively made to manage all the complexities of multi shop and multi language, even at the level of other plugins (blogs …) when it is possible of course.
Ha this is unfortunate but certainly not insolvent. Could you clarify and describe a little bit what’s not working? Don’t hesitate to send us your back-office login and FTP (or SSH!) connection so that we can work more efficiently! Don’t hesitate to send us screenshots as well.
We generally answer within 24H working days, 48H during school holidays.
To contact us, please send us a message from the platform on which you purchased the product, so that we can easily centralize the requests and answer you as soon as possible.